Privacy Policy at 7j77

Our Privacy Commitments

1. Introduction

7j77 ("we", "us", "our") operates the online gaming and sports betting platform accessible at 7j77.vin. We are dedicated to protecting the privacy and security of all users who access our services, with a particular focus on players based in Bangladesh. This Privacy Policy sets out our approach to the collection, use, storage, and disclosure of personal information.

By accessing or using the 7j77 platform — whether through our website, mobile browser, or any related services — you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue use of our platform immediately.

2. Information We Collect

We collect different types of information depending on how you interact with 7j77. The categories below outline the specific data points we may gather from you.

Account Registration Data

• Full name and date of birth (to verify you are 21 years of age or older)
• Email address and mobile number (primary contact details)
• Username and encrypted password
• Residential address (city and division, e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Identity verification documents where required for KYC compliance

Financial and Transaction Data

• Deposit and withdrawal records including amounts and timestamps
• Payment method identifiers (e.g., bKash wallet number, Nagad account reference, Rocket account reference — we do not store full card numbers)
• Bonus and promotional credit history linked to your account

Technical and Usage Data

• IP address, device type, operating system, and browser version
• Pages visited, session duration, and in-platform navigation patterns
• Game play history, bet amounts, and outcome records (used for responsible gaming monitoring)

3. How We Use Your Information

The personal information we collect is used strictly for operational, compliance, and service-improvement purposes. We do not use your data for automated profiling that produces legal or similarly significant effects without your consent. Specific uses include:

• Creating and managing your 7j77 player account, including identity verification and age confirmation (21+ requirement)
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard securely
• Personalising your gaming experience and delivering relevant promotions (e.g., Eid bonus offers, BPL cricket betting promotions)
• Monitoring gaming activity to support responsible gaming practices and detect problem gambling patterns early
• Detecting and preventing fraud, money laundering, and any unauthorised access to player accounts
• Communicating service updates, policy changes, security alerts, and customer support responses

4. How We Share Your Information

7j77 does not sell, trade, or rent your personal data to third parties for their own marketing or commercial purposes. Disclosure of your information occurs only in the limited circumstances described below.

Service Providers and Technology Partners

We engage trusted third-party service providers who assist us in operating the platform — including game software studios (such as Pragmatic Play, Evolution Gaming, Spribe), payment processors, fraud prevention tools, and hosting infrastructure. These providers are contractually obligated to handle your data solely for the purposes we specify and in accordance with appropriate security standards.

Legal and Regulatory Requirements

We may disclose your personal information to competent authorities, courts, or regulatory bodies if we are legally required to do so — for example, in response to a lawful court order, anti-money-laundering investigation, or law enforcement request. We will notify you of any such disclosure where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the 7j77 business, your personal data may be transferred to the succeeding entity as part of that transaction. We will ensure that the receiving party is bound by data protection obligations at least equivalent to those described in this policy, and we will notify you before your data is transferred and becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

7j77 uses cookies and similar tracking technologies to enhance platform performance, remember your preferences, and analyse usage trends. The types of cookies we use include:

• Essential cookies — required for the platform to function correctly (e.g., session management, login state, language preference)
• Analytical cookies — help us understand how players navigate the site so we can improve layout and content delivery
• Functional cookies — enable enhanced features such as remembering your preferred deposit method (bKash, Nagad, etc.) or your favourite game categories

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the 7j77 platform. We do not use cookies to serve third-party advertising networks or to track your activity across unrelated websites.

6. Data Security

The security of your personal information is a top priority at 7j77. We implement a range of technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include 256-bit SSL/TLS encryption for all data in transit, secure server environments with restricted access controls, regular security assessments and penetration testing, and two-factor authentication options for player accounts.

While we strive to protect your personal data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 7j77 account, to never share your login credentials with anyone, and to contact us immediately at [email protected] if you suspect any unauthorised activity on your account.

7. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. For active player accounts, we retain data for the duration of the account's active status plus an additional period required for legal and audit compliance purposes.

When you close or deactivate your 7j77 account, we will anonymise or delete your personal information within a reasonable timeframe, except where retention is required to comply with a legal obligation, resolve an open dispute, or enforce our Terms & Conditions. Financial transaction records may be retained longer to satisfy anti-money-laundering and financial audit requirements.

8. Your Rights

As a 7j77 player, you hold certain rights with respect to your personal data. We are committed to honouring these rights promptly and transparently. You may exercise any of the following rights by contacting us at [email protected]:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete data
• Right to erasure — request deletion of your personal data where it is no longer necessary for the purposes for which it was collected
• Right to restrict processing — ask us to limit how we use your data while a complaint or rectification request is being reviewed
• Right to withdraw consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal

We will respond to all data rights requests within 30 days. Where a request is complex or numerous, we may extend this period by a further 30 days and will notify you accordingly.

9. Third-Party Services

The 7j77 platform integrates with third-party game providers, payment processors, and analytics tools to deliver a complete gaming experience. These third-party services operate under their own privacy policies and data handling practices. While we select partners who meet rigorous security standards, we are not responsible for the privacy practices of external service providers once data is processed under their systems.

We encourage you to review the privacy policies of any third-party services you interact with through the 7j77 platform, including payment gateways such as bKash, Nagad, and Rocket. Links to third-party sites are not provided on this platform; if you independently navigate to a third-party site, their terms and privacy policies will govern.

10. Children's Privacy

7j77 is strictly an adult platform. Our services are not directed at, and must not be used by, any person under the age of 21. We do not knowingly collect personal information from individuals under 21 years of age. Age verification is a mandatory step during the account registration process, and we reserve the right to suspend or permanently close any account found to belong to a person who does not meet the minimum age requirement.

If you are a parent or guardian and believe your child has registered on 7j77 or provided us with personal information without your consent, please contact us immediately at [email protected]. We will investigate the matter promptly and take all necessary steps to delete the relevant data and close the account.

11. Changes to This Policy

We reserve the right to update or amend this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification. The updated policy will take effect immediately upon publication on 7j77.vin.

Your continued use of the 7j77 platform after any policy update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed about how we protect your information. If any update significantly reduces your rights under this policy, we will provide at least 14 days' advance notice before the changes take effect.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, our dedicated support team is available to assist you. We aim to acknowledge all privacy-related enquiries within 48 hours and to resolve them fully within 30 days.

Our support team is available 24/7, including Bangladesh Standard Time (BST, UTC+6) business hours. For players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar, we are committed to providing timely responses in a manner that respects local context.

Email us at: [email protected]